Privacy Policy

Effective date: September 14, 2026

This Privacy Policy explains what personal data MapMyRange (“we”, “us”) collects through our mobile apps and website, how we use it, who we share it with, and the rights you have over it. We tell you exactly what we keep and why: what each app genuinely needs to do its job — for the golfer app, to make your practice numbers mean something — and nothing for advertising, tracking, or resale.

1. Who we are

MapMyRange makes two mobile apps and a website, and this policy covers all of them.

Map My Range is the app for golfers. It measures distances on a driving range and keeps a record of your shots.
Manage My Range is the app for range operators. It is what the staff of a driving range use to set the range up and run it — mapping targets, setting opening hours, publishing closures and events, and managing their team.
Range operators can do the same work in a web dashboard at app.mapmyrange.com, and this policy covers that too, along with the website at mapmyrange.com.

For any privacy question or request, contact us at privacy@mapmyrange.com. If your question is about an account — including having one deleted — email support@mapmyrange.com, which is the address for golfers and range operators alike.

2. Personal data we collect

We collect the following categories of personal data. This is the complete list. Account information and diagnostic data apply to anyone with an account; the golf bullets apply to golfers using Map My Range; and the four bullets at the end apply to range operators using Manage My Range or the web dashboard.

Account information. Your email address, your name, and a unique account identifier. Authentication is handled by an identity provider on our behalf, and we never store your password — they do. Which provider depends on which app you use: golfers sign in through WorkOS, and range operators through Clerk. A golfer creates their own account in the golfer app. Operator access is not self-serve — an operator is invited by their organization, so the email address we hold for an operator is the one their organization used to invite them.
Date of birth. During onboarding in the golfer app we collect your date of birth and store it on your account. We use it to verify that you are at least 13, to apply privacy protections for younger golfers, and to lift age-based restrictions on your birthday without asking again. Manage My Range never asks for a date of birth.
Golf shot data. Content you create in the golfer app, including your bag and club selections, recorded shot distances, the outcome you recorded for each shot (hit, left, right, short, or long — fairway practice is hit, left, or right), and the timestamps of those shots. This data is stored in your account.
Precise device location. With your permission, the golfer app uses your device’s precise location only while the app is open in the foreground, for two things: to measure the distance between you and targets on the range, and — if you subscribe to shot marking — to show you the satellite map you place a mark on. Where you were standing for each shot is kept with your account — we save the coordinates themselves, and we save the measurements we work out from them: the direction from you to the target you aimed at, how far away it was, how much higher or lower the ground at the target is than where you stood, and how much of the wind was helping or hurting along that line. We also keep which target you aimed at. All of it stays for as long as your account exists. None of this is anonymous, and we will not describe it that way. A range’s target positions are not secret, so the direction and the distance on their own would be enough to work out where you were standing — and we store that position outright in any case. It is deleted when you delete your account. We do not collect background location, we never sell your location, and we never use it for advertising.
Diagnostic and crash data (via Sentry). To keep both apps stable we use Sentry to collect crash reports, error diagnostics, and performance data. As of the effective date above, Sentry may also record the IP address associated with a diagnostic event. We are removing IP capture in an upcoming release (temporary until app v1.1); it is used only for debugging and never for advertising.

The four bullets below are the data a range operator gives us. They are about running a facility, not about anybody’s practice, and nothing in them is collected by the golfer app.

Your organization’s phone number. When a range is set up, we collect a contact phone number for the organization. We treat it as personal data even though it is meant as a business line: at a small range it is often somebody’s own mobile, and nothing in a phone number tells us which it is.
Your organization’s postal address. The street address, town or city, state or region, postcode and country of the organization, and the same for each of its ranges. We use it to show golfers where a range is and to place it on a map. An operator types it in; we do not read it from a device. What happens to it next is in the Mapbox bullet in section 5.
Positions you record by standing at them. Placing a target, or the downrange point a range is aimed at, can be done two ways: by tapping the spot on a map, or by walking to it and recording where you are standing. If you record it by walking to it, what we save is your device’s own precise position at that moment. It is saved against the range and it is attributable to the account that saved it. What it describes is a piece of range equipment, but it is a person’s position all the same, and that is why we declare it as precise location rather than as a map coordinate. Recording a position this way is always something you choose to do: the app does not follow you around the range and it never reads your location in the background.
What you write about your facility. The names you give your organization, your ranges and your targets; your opening hours and any note beside them; your closures, holidays and events, with their descriptions; and the description and website of each range. Golfers see most of this in the golfer app, which is the point of it.

3. What we do NOT do

We do not use any third-party advertising or tracking SDKs.
We do not use the Advertising Identifier (IDFA) and we do not show an App Tracking Transparency prompt, because we do not track you across other apps or websites.
We do not sell your personal data, and we do not share it for cross-context behavioral advertising.

4. How we use your data

To create and secure your account and sign you in.
To verify your age and apply privacy protections for younger golfers.
To provide the golfer app’s core features: measuring range distances and saving your shot history.
If you are a range operator: to set your range up and keep it running — where its targets are, when it is open, when it is closed, and what is on there — and to show golfers that information in the golfer app.
If a range you visit is on Pro outreach: to group the outcomes you recorded into unnamed cohorts (for example, golfers whose woods lag their irons) so that range can invite you to a lesson, clinic, or fitting. They see a count and a pseudonymous alias — not your name — and they do not get a ranked scoreboard of who is worst. Frequency caps, quiet hours, and the consent you gave that range still apply. The message itself will not quote your hit rate.
To diagnose crashes and improve reliability and performance.
To respond to your support and privacy requests.

5. Third-party processors

We share personal data only with the service providers that make the app work. Each acts as a data processor on our behalf:

Clerk — authentication and account management for range operators (email, name, account ID).
WorkOS — authentication and account management for golfers (email, name, account ID).
Sentry — crash reporting, error diagnostics, and performance monitoring.
Expo — delivery of push notifications to your device.
Amazon Web Services (SES) — delivery of email we send you.
Mapbox and Open-Elevation — map imagery and ground-elevation lookups. Mapbox also turns a typed street address into a position on a map for us. When a range operator sets a range up and types its address, we send that address to Mapbox, and what it sends back is the point we store for the range. The address is sent as it was typed; no device location is involved in that lookup.

We do not sell your data to, or share it with, advertisers or data brokers.

6. Data retention and deletion

We keep your personal data for as long as your account is active. When you delete your account, we permanently delete your personal data — including your profile, date of birth, golf shots, the position you were standing in for each of them and everything we worked out from it, any shots you marked together with the coordinates behind those marks, bag and club data, session history, and your range event interests — within 30 days.

Two things survive that deletion and we would rather say so than let the promise be true by luck. First, the ground-elevation lookups described in section 5 are cached against the coordinate on its own, with no account or device attached, so there is no per-account entry to remove; each cached entry expires within 30 days regardless. Second, we keep a record that the sign-in credential attached to this account was deleted: the identifier your identity provider gave us — an opaque string, not your email address, your name, or anything you typed — together with the date. We keep it so that a sign-in still held on a device cannot silently recreate the account we just deleted, which is what would otherwise happen. It is kept for as long as we run the service, because deleting it would undo that protection, and it is never used to identify you, to contact you, or to rebuild anything.

Separately, and whether or not you delete your account, an event interest record is deleted automatically about 30 days after the event it refers to, because at that point it can no longer tell you anything.

How you delete an account depends on which app you use. In the golfer app you can do it yourself, under Profile → Delete Account. Manage My Range has no Delete Account screen, because an operator account is not one you created for yourself: your access is granted, and can be taken away again, by your organization’s administrator. If you are an operator and you want the account itself removed, email support@mapmyrange.com and we will do it. Either way, our Delete Your Account page has the steps in full.

If you are in the European Economic Area or the United Kingdom, you have the following rights over your personal data:

Right to Access — obtain a copy of the personal data we hold about you.
Right to Erasure — ask us to delete your personal data.
Right to Portability — receive your data in a structured, machine-readable format.
Right to Object — object to or restrict certain processing of your data.

To exercise any of these rights, email privacy@mapmyrange.com.

8. Your rights under the CCPA (California)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know — what personal information we collect and how we use it (described in this policy).
Right to Delete — request deletion of the personal information we hold about you.
Right to Opt-Out of Sale — we do not sell your personal information, so there is nothing to opt out of; we honor this right by default.

We will not discriminate against you for exercising any of these rights. To make a request, email privacy@mapmyrange.com.

9. Children

MapMyRange is not directed to children under 13. When a golfer sets up an account we collect their date of birth and block accounts for users under 13. Manage My Range is a tool for the staff of a business and is not offered to children at all. If you believe a child has provided us data in error, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be communicated in the app or by email where appropriate.

11. Contact us

Questions about this policy or your data? Email privacy@mapmyrange.com. For anything to do with an account, including deleting one, email support@mapmyrange.com — the same address for golfers and range operators.